Monday, November 16, 2009

I need a way to correct the filing system in our dental office, it's horrible.?

I recently started a job as a dental assistant which so far is very taxing but ok. I think the filing system needs to be improved. The first problem is that some of the other assistants seem to be very idle and don't do a very good job at filing and that in itself causes problems when it comes to locating files. My main concern is that when I'm searching for files (and I've only been in the position for 3 days) they can't be found and no one seems to know where else to look for them, all they say is that the files have to be found. The files are not on the shelves, they are not in any of the operatories, they are not in any of the dentists' offces, they are not anywhere in the reception area. I honestly don't know how they operate. I think there needs to be a way to continually track the files which are coming off the shelves until they are returned. I have some ideas but I would like to know what others think about the situation and can suggest. Looking forward to your answers

I need a way to correct the filing system in our dental office, it's horrible.?
Start a tracking paper where people who take the files have to "check them out" in a way. Write down the information and have them sign it. This might work temporarily until the files get organized in ONE area or until they get lazy. It's pretty scary that a dentist's office is this unorganized. Hopefully you can help them get there stuff straightened out. Good luck!
Reply:Hi!


Even small dentist offices have started usingthe vertical tab filing systems. It's a special order from the likes of Office Depot..but does make life considerably easier. It is not cheap..but worth every dime to easily find misfiles and make it easier to find files and to file things.





Of course..if you already have this..most systems I've seen have one central refile area. All files go here to be re-filed..it seems this is one of the problems you share. It takes time..but..once everybody learns how to do this..no matter what..all files to be refiled go here...it will make life much better. It takes time..and sometimes the person in charge has to lay down the law.

Skin

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